If you have a Microsoft based email service (i.e. outlook, hotmail, live, MSN, etc), please add “[email protected]” to your address book and you should receive emails from us once again. If this does not fix your problem please create a service ticket and we will look into your unique situation.
Instructions on adding a contact using outlook:
Click People at the bottom of the screen.
From the File menu, select New Contact or press Ctrl+N.
TIP: to create a contact from another Outlook folder press Ctrl+Shift+C
When you’re done entering new contacts, choose Save & Close.